Hauck Aufhäuser Lampe
Online Banking
Experience our comprehensive and personalized service, fast and direct communication and the highest security standards - both in person and online. With our modern online banking, you have convenient access to your finances at any time and from anywhere - whether via computer, tablet or smartphone.
You benefit from a flexible and convenient service that is available both as an online portal and as a mobile app for Android and iOS.
Online Banking
A warm welcome!
Comprehensive and individual service, fast and direct communication as well as maximum security - you can expect this not only in personal contact with us, but also from our online banking. Our modern online banking service offers you convenient access to your finances at any time and from anywhere, regardless of location or opening hours - via computer, tablet or smartphone. All functionalities are not only available to you as an online service, but also as a mobile app for Android and iOS. This gives you even more flexibility and independence in your financial transactions.
The main functions at a glance
Individual dashboard
Select the financial data that is particularly important to you. With your individual dashboard you can keep an eye on all important account and securities information at all times.
Portfolio evaluation
Our interactive portfolio evaluation not only analyzes your entire asset structure, but also the detailed performance of your portfolios. And with the data on historical portfolio development, you configure your personal asset reporting.
Multibanking
Thanks to the multibanking function in the "Assets overview” section, you can also integrate accounts and custody accounts at third-party banks into your online banking. With Hauck Aufhäuser Lampe you always have an overview.
Financing wish
You have a temporary liquidity requirement but do not want to access your own assets? You are welcome to complete your financing request directly via your online banking.
Always informed
With the electronic mailbox all important documents are ready to be retrieved at any time - and just one click away. The mailbox replaces paper-based letter contact and enables up-to-date notifications on account development and securities account transactions.
Customer proximity
Hauck Aufhäuser Lampe is always available for you - digitally and personally, via chat or co-browsing. This enables us to provide you with prompt support and live communication for questions relating to your assets.
Comfortable and secure
Hauck Aufhäuser Lampe's modern online banking service meets highest customer demands and the latest security standards, regardless of location and opening hours - via computer, tablet and smartphone.
Securely encrypted
With our secure signature procedure we send you a personalized TAN for each order via the HAL TAN-App . Alternatively, we also offer the photo TAN procedure via app or separate end device (token).
Mobile App
Our online banking is available via the mobile app "HAL mobileBanking" for Android in the Google Play Store and for iOS in the Apple App Store. It's a convenient and fast way to do banking from any device. To use the full potential of our mobile banking app, please always download the latest version. Only the latest version offers you the greatest possible security and the latest design.
TAN procedure
With our secure signature procedure, we send you a personalized TAN for each order via the mobile app "HAL TAN-App". Alternatively, we also offer the photoTAN procedure via app or separate end device (token).
Further informationen
Service offering
Secure, quick and easy banking transactions - with the HAL mobile banking app, you can keep an eye on your assets, your transactions and your mailbox anytime and anywhere. A wide range of functions make it easier for you to keep track of your finances:
- Accounts: Display of balances and turnover, integration of third-party accounts possible (multibanking)
- Payments: Domestic and international transfers, set up standing orders, forward transfers and templates
- Portfolio: Display of security accounts and transactions, structure, performance, maturity calendar, results report
- Mailbox: all documents and messages from us always at your fingertips
- Service: creation of your individual user name (alias)
- Security: SCA - 2-factor authentication and secure data transfer with 128-bit SSL encryption
- TAN procedure: SMS Tan, pushTan (with in-app approval) and photoTan (in the app or with a separate device)
- Dashboard: configuration to your personal priorities
Do you have any questions?
For general questions about Hauck Aufhäuser Lampe Online Banking, please contact us during business hours on
+49 (0) 69 2161-1112 or +49 (0) 521 582-1112.
You can find more information about us on our homepage: www.hal-privatbank.com
We look forward to your feedback.
Your comments and ratings are very welcome. If you have any comments, questions or suggestions, please do not hesitate to contact us during business hours on +49 (0) 69 2161-1112. You can send feedback to online.banking@hal-privatbank.com at any time.
Security
Protecting your assets and your banking transactions is our major priority. We have implemented state-of-the-art security procedures in our online banking to protect your accounts and transactions from unauthorized access:
- SCA - 2-factor authentification: The PSD2 policy requires logon using Stong Customer Authentication (SCA). In future, online banking customers will also have to enter a Tan (e.g. SMS Tan) after logging in with their customer number and pin in order to gain access to their online banking.
- Secure signature procedure with PushTan: For each order, we send you a personalized TAN via app to your mobile phone. In addition, you will receive all relevant order data, which you can check again before the transaction. Each TAN is issued only once and expires after 15 minutes.
- In addition, you also have the option of using our photoTAN procedure - both via our TAN app and optionally via a separate4s device. After you have entered your transfer data in online banking, a graphic appears on the screen. Using the Photo-TAN reader or the Photo-TAN app on your smartphone, you scan the graphic. This also contains all the relevant order data, which you can check again before the transaction. Here too, each TAN is only issued once and expires after 15 minutes.
- Lastly, we also offer you a signature procedure via SMS TAN, in which you receive a personalized TAN via SMS on your mobile phone for each order. The SMS also contains all the relevant order data, which you can check again before the transaction. Each TAN is issued only once and expires after 15 minutes.
- Secure data transport with 128-bit SSL encryption.
- For general questions about Hauck & Aufhäuser Online Banking, please call +49 (0) 69 2161-1112 or +49 (0) 521 582-1112 during business hours.
Security Instructions for the Hauck & Aufhäuser Online Banking
Three steps to your Online Banking access
- Please send us a completed and signed "Agreement for Online Banking" in a sealed envelope. You can obtain the form here or from your individual relationship manager.
- You will then receive a personal welcome letter with your new online banking ID (login name and Password) and all other user-relevant information by mail.
- When you register for the first time, you must confirm your identity once by TAN.
Private & Corporate Banking > Online Banking > Hauck & Aufhäuser
This feature is only available for HAL+ Users.
Get exclusive additional functions and premium content with your free account.